Launching Digital Centres of Excellence
The digital Centre of Excellence (CoE) is one of the most popular ideas in MENA corporate strategy and one of the most frequently disappoint...
Proven methodologies for leading organizational change, stakeholder alignment, and cultural transformation.
The digital Centre of Excellence (CoE) is one of the most popular ideas in MENA corporate strategy and one of the most frequently disappoint...
Ask a CEO how data is used in their company and you will hear about dashboards and reports. Ask what decisions those dashboards changed, and...
Every January, a familiar ritual repeats in boardrooms across Cairo, Riyadh, and Dubai: an eighty-slide digital strategy is approved, printe...
The most dangerous project in a company's portfolio is often the one it has avoided for a decade: modernising the legacy system that runs th...
In MENA, the phrase "we will add security later" has quietly funded more breaches than any hacker. Security added after a product ships is s...
MENA organisations spend weeks writing RFPs and hours deciding. The request for proposal is written by committee, weighted toward whoever ca...
The most common sentence in MENA digital reviews is also the most damaging: "We are seeing great engagement." Engagement is not a result; it...
Most customer journey maps look like org charts with nicer graphics: boxes for channels, arrows for steps, and no insight at all. They descr...
Localisation is the most underrated growth lever in MENA digital. Many regional brands still treat Arabic as a translation layer bolted onto...
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